Personal information means any information that may be used to identify you, such as, your name, title, phone number, email address, or mailing address.
In general, you can browse our web site without giving us any personal information.
If you want to subscribe to one of our newsletters, we ask you to simply provide your email address.
In that case, we use your email address only about providing you the newsletter and for no other purpose.
Additional activities on our site require you to be registered, for example, to place a purchase. As part of the registration process, we ask you to create a PetPro account where we collect additional personal information. We use that information for several general purposes: to tell you about products and services if you so request, to fulfill your request, to contact you if we need to obtain or provide additional information; to verify the accuracy of our records, to contact you regarding customer satisfaction surveys.
Some activities require additional personal information within your PetPro account. For example, to fulfill online orders for products we require you to enter credit card information, and you have the option to provide a separate shipping address.
Because PetPro is a global company, our goal is to abide by the strictest interpretations of the privacy laws governing personal information for each region in which we operate.
Our web site does not offer information intended to attract children. PetPro does not knowingly solicit personal information from children under the age of 13.
When you submit, any form requiring sensitive personal information, we use a secure server. The secure server software (SSL) helps protect your information as it travels over the Internet by encrypting that information before it is sent to us. We have also implemented industry-standard security mechanisms and procedures to protect data from loss, misuse and unauthorized access, disclosure, alteration and destruction.
A cookie is a small text file containing information that a web site transfers to your computer's hard disk for record-keeping purposes. Cookies allow us to analyze our site traffic patterns and to provide a user-friendly my PetPro registration and log-in process. A cookie cannot give us access to your computer or to information beyond what you provide to us. Most web browsers automatically accept cookies; consult your browser's manual or online help if you want information on restricting or disabling the browser's handling of cookies. If you disable cookies, you can still view the publicly available information on our web site, but you will not be able to take advantage of offers or activities requiring a PetPro account, which includes online sales and accessing customer-only support areas. If are using a shared computer and you have cookies turned on, be sure to log off when you finish.
You are entitled to access the personal information that we hold. You can also change this information on-line by visiting our on-line store.
If you have a PetPro account, you can update or correct your information online by visiting our Pet Pro "My Account.
If you have set up a PetPro account, you may change your preferences at any time by following the instructions provided in the PetPro account pages.
If you do not have a PetPro account, you may unsubscribe at any time by sending an email request to remove @ www.Petpro.ph.